SAHC Home Fragrances Privacy Policy
At SAHC Home Fragrances, protecting the privacy and confidentiality of our customers and visitors is fundamental to our standards. This Privacy Policy details how we collect, use, and safeguard your personal information when you visit or make a purchase from our store.
1. Information We Collect
When you interact with our store, we collect information necessary to process your orders and enhance your experience:
- Device & Usage Data: Browser type, IP address, device details, time zone, and how you interact with our store.
- Order Details: Name, billing address, shipping address, payment details, email address, and contact number.
- VIP & Marketing Preferences: Information provided when subscribing to newsletter releases, private sale alerts, or text notifications.
2. How We Use Your Information
Your personal details are used strictly to provide an exceptional shopping experience and fulfill our services, including:
- Processing transactions, issuing order confirmations, and coordinating delivery.
- Communicating with you regarding your orders or inquiries.
- Screening orders for potential risk or fraudulent activity.
- Delivering private collection releases, exclusive promotions, and VIP updates where opted in.
3. Service Providers & Operational Data
We share necessary information with trusted third-party service providers bound by strict confidentiality standards to operate our store and fulfill orders:
- E-Commerce & Hosting Partners: To power our storefront, secure transactions, and maintain site stability.
- Payment Processors: To safely process credit card payments and digital wallet checkouts.
- Fulfillment & Logistics: To package, handle, and ship your items directly to you.
- Messaging Services: To dispatch order tracking, account notifications, and opted-in VIP marketing messages.
4. Text Messaging (SMS) & Mobile Communications Program
By subscribing to SAHC Home Fragrances text marketing, you agree to receive recurring automated promotional and personalized marketing text messages at the phone number provided. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. You may opt out at any time by replying STOP to any text message or clicking the unsubscribe link in our communications. For help, reply HELP.
- Program Best Practices: We collect and store phone numbers to deliver order updates, VIP promotion alerts, and customer service communications. We maintain strict administrative and technical safeguards to ensure your phone data is kept secure.
- Abandoned Cart Messaging: Our website uses cookies and web tracking technologies to keep track of items placed in your shopping cart, including when a cart has been abandoned. This information is used to determine when to send cart reminder updates via text message.
- Third-Party Data Sharing Exclusion: The above categories exclude text messaging originator opt-in data and consent; this information will not be shared, sold, or rented to any third parties or non-affiliated entities under any circumstances for marketing or commercial purposes.
- Location Tracking & Location-Based Services: If you access our site from a mobile device, we may process general, non-precise location data (such as IP address city/state location) to deliver accurate local shipping rates, tax calculations, and relevant localized promotions. We do not track precise, real-time GPS location coordinates without explicit consent.
5. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to request access to your data or opt out of targeted marketing activities. If your browser sends a Global Privacy Control (GPC) signal, our system recognizes it automatically as an opt-out preference.
6. Contact Concierge
For questions regarding our privacy practices or to exercise your privacy choices, please reach out to our team:
Email: customers@getasahc.com
Phone: 877-749-7730
Mailing Address:
7925 W. Russell Rd #400792
Las Vegas, NV 89113